iSuite Privacy Policy
Magizh NexGen Technologies (“MnT”, “our”, “us”, or “we”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use iSuite (a product of MnT), including our websites, software, applications, and services (collectively referred to as “Services”).
This Privacy Policy is in compliance with the Indian Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable privacy laws and regulations.
1. Information We Collect
1.Information You Provide Directly
- Identity Data: Name, company/organization name, email address, phone number, and physical address.
- Account Registration Data: Username and password when you register for an iSuite account.
- Business Information: Business details, including employees, directors, or contractors linked with your account.
- Payment Information: Billing details such as bank account or credit/debit card information, required for subscription payments (processed securely via Razorpay).
- Recruitment Data: If you apply for a role with us, we may collect your resume, educational details, and references.
- Communication Data: Data provided through support tickets, inquiries, or feedback forms.
2 . Information Collected Automatically
- Usage Data: How you interact with iSuite, including IP address, login history, pages viewed, and duration of use.
- Device Data: Device type, model, operating system, and browser type.
- Cookies & Tracking Technologies: We may use cookies and similar tools for session management, analytics, and personalization.
2. How We Use Information
We use your personal information for:
- Service Delivery: To provide and maintain iSuite's core features and subscription services.
- Billing & Payments: To process payments securely through Razorpay and generate invoices.
- Support & Communication: To respond to inquiries, resolve issues, and send account related updates.
- Marketing: To share product updates, promotions, or newsletters (with consent, where required).
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- Improvements: To analyze usage trends, improve iSuite features, and enhance security.
3. Disclosure of Information
We may disclose your information in the following cases:
- Service Providers: We may share your information with trusted service providers who perform services on our behalf, such as hosting, payment processing, analytics, and marketing.
- Business Partners: We may share information with business partners to offer you certain products or services.
- Compliance with Laws: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data for as long as:
- You maintain an active iSuite account.
- Necessary to provide services, meet legal obligations, resolve disputes, or enforce agreements.
6. Your Rights
Under Indian law, you have the following rights concerning your personal information:
- Access and Correction: You may request access to and correction of your personal information.
- Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time.
- Grievance Redressal: You have the right to lodge a complaint with our Grievance Officer if you believe your privacy rights have been violated.
To exercise your rights, please contact us at udhay@isuite.io
7. Children's Privacy
iSuite is not intended for children under 16. We do not knowingly collect their data. If such information is identified, it will be deleted promptly.
8. International Transfers
Your data may be stored or transferred to, processed, and stored in countries outside of India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Third-Party Links
iSuite may contain links to third-party websites or tools. MnT is not responsible for their privacy practices, and we encourage you to review the privacy policies of such third parties.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website, and continued use of iSuite signifies acceptance of such changes. We recommend reviewing this policy regularly to stay informed about our privacy practices.
If we make significant changes to this Privacy Policy that affect your rights or our obligations, we will notify you through email or prominent notice within iSuite before the changes take effect.
11. Contact Us
For any questions about this Privacy Policy, your personal data, or to exercise your privacy rights, please contact our Data Protection Officer:
We aim to respond to all legitimate privacy-related inquiries within 48 business hours. For urgent matters concerning your personal data, please mark your communication as “Privacy Priority”.